Spotlight on Health Services

As we slowly and safely emerge from the pandemic. We are hopeful!  We are hopeful for times of great reunion, joy and happiness. This month we would like to highlight a few members of our Health Services leadership team and their stories. We are forever grateful for their stories and you might want to grab a tissue.

Meet Mia Owen, Director of Nursing of Health Services. She started at Epworth Villa March of 2020. Mia has 30 plus years’ experience in nursing. She has spent over half of her career in leadership roles serving the geriatric population which is where her true passion lies. Read on to hear her story………..

“This past year, we all were experiencing feelings of fear and an overwhelming need to protect the residents we serve. One of my first obstacles was to guide our staff in overcoming their fears of Covid-19. Through discussion, education, and demonstration we learned to trust the process and the importance of maintaining compliance with the use of the PPE (Personal, Protective, Equipment) and hand hygiene. It is with great pride that I witnessed our front-line staff learn to be brave, fearless, and confident.

Social distancing and no visitation were the hardest things for me, personally. I missed interacting with the residents. It was a dark time for us all. As families called, I could hear the fear in their voices. One of the family members asked me to love their parents like they were my own. This made me cry because I could feel and understand their pain. I TOO had the very same feelings when my father developed Covid. I took him to the ER and as he entered the double doors, I thought it might be the last time I would see him. I am thankful it wasn’t, but I could and do empathize with all of our families. Now that we have been able to re-open for visitation, I cannot explain how much I love to hear our residents and their families singing and laughing again-something we will never take for granted.  It brings me joy and blesses my soul!”

Occupational Therapy Month: Spotlight

April is Occupational Therapy Month. We would like to highlight some of our talented teammates. Meet Keli Boone, OT.

Keli has practiced Occupational Therapy with Epworth Villa for the past 10 years. When asked why she does what she does every day, she said, “I love to help people, and I love the friendships developed with my patients. I feel blessed to be able to have a job where I get to spread God’s love and help people every day.” Keli goes on to say, “when people leave my office feeling better than when they came in, I consider it to be a small miracle.”

When Keli was 15 years old, she had a job after school taking care of an elderly couple that lived close to her, that is when she fell in love with helping the geriatric population! Keli has a specialization in manual therapy technique and loves sharing her skills with our residents at Epworth Villa!

If you would like more information about the rehab services at Epworth Villa please call 405-752-1200.

Meet Raiana Lyons, Hospitality Manager

I worked in the medical field for 17 years where I discovered my passion for customer service. I was always striving to ensure all our patients were being taken care of.  

Later, I was invited to work for a small Pediatric Group in Yukon who was struggling tremendously with overall customer satisfaction and front office organization. I was successful in quickly growing the practice and helping it expand.

During that time, I was offered a part-time evening position for Levy Restaurants at The Chesapeake Energy Arena. It was there that I first met Epworth Villa’s Dining Services Director, Chuck Abell. I worked in the premium clubs as the supervisor until the pandemic shut down the season. At the same time, I begin to realize that sitting behind a computer screen at a medical practice all day- everyday just was not what I wanted to do anymore.  I missed being able to be up and around visiting with guest and making sure all their needs were being met. A few months after the closing of the 2020 season I received a call from Dining Director, Chuck Abell offering me the position with the Unidine Corporation as the Hospitality Manager at Epworth Villa.

Welcome Pastor Laura!

We are proud to announce the an exciting addition to the Epworth Villa Family. Welcome Pastor Laura!

Pastor Laura Glover was born in Oklahoma City and was raised primarily in rural Oklahoma farming communities. She loves her rural Oklahoma upbringing and credits it with giving her strong personal values, a love of people, a commitment to strong community, a firm foundation in the Methodist tradition, and a rabid love of sports. She attended Sweet Briar College in Virginia for her undergraduate degree, OU College of Law for a law degree, and Saint Paul School of Theology for a master’s in theology. Though she lived several years in Houston and Virginia, Oklahoma has always been home. She has served United Methodist churches in Perkins, Ripley, and Stillwater, and most recently served as pastor of Parish on the Prairie, a cooperative parish of churches in Jefferson, Medford, and Wakita.

Pastor Laura is blessed with two wonderful adult children. Daughter, Amber, teaches high school science in Houston and is married to her high school sweetheart, Justin. Son, Patrick, is living in the Dallas area and working multiple jobs so he can enjoy more visits home to Mom.

In addition to her commitment to helping residents and staff at Epworth Villa thrive spiritually, Pastor Laura enjoys sports (especially college football), laughter, music, reading, knitting, gardening, and travel, and she is always up for a good game of Scrabble!

Meet Chuck! Dining Services Director

Hear from Chuck Abell, Director of Dining Services:

“After my enlistment in the Air Force, I began a restaurant career in 1997 with Charleston’s restaurants in OKC for 4 years. I then moved on to Chili’s, where I spent 13 years working in most of the metro area. At both Chilis’s and Charleston’s, I spent time managing both the front of house operations as well as the kitchen staff. I spent a period of time with Chili’s as the area culinary manager, launching new menu roll-outs and training each restaurant on preparing new menu items.

In 2014, my oldest son was entering high school, and I felt the need to spend more time with family at home and the rigors of the restaurant industry did not allow for that. I left Chili’s and began a career in real estate, which I continue to this day. It was through a client that I sold a home to in 2015 that I found out about an opportunity to meld my career experience managing restaurants with my passion for sports. I was hired by Levy Restaurants to manage premium clubs at Chesapeake Energy arena where I spent the 2019 OKC Thunder season and what there was of the 2020 season. Levy is the Sports and Entertainment arm of its parent company, Compass Group.

When the pandemic caused the Sports and Entertainment industry to come to a halt, Compass Group offered its employees opportunities to remain under the umbrella. I was able to move to Epworth Villa with Unidine Corporation – the healthcare arm of the Compass Group.

Social Work Month – Spotlighting Courtnee

Social Work Month in March is a time to celebrate the great profession of social work.

Meet Courtnee Williams. Courtnee is a rock star for Health Services and is in charge of the social services. She has a BS in Psychology and has 10 years experience in Long Term Care and Skilled Nursing. She is the point person for most families concerning the rehab progress, discharge plans, or barriers to progress. Families comment that she calls when she says she will and follows up on their concerns. Since COVID Courtnee has been exceptional in scheduling hundreds of face time visits, car visits, compassionate care visits and supervised face to face visits.

Health Services Administrator, Michelle Brown says that “There is nothing asked of her that she doesn’t give her all to complete. Courtnee is very valuable to us!”

We are #ThrivingTogether