Meet Raiana Lyons, Hospitality Manager

I worked in the medical field for 17 years where I discovered my passion for customer service. I was always striving to ensure all our patients were being taken care of.  

Later, I was invited to work for a small Pediatric Group in Yukon who was struggling tremendously with overall customer satisfaction and front office organization. I was successful in quickly growing the practice and helping it expand.

During that time, I was offered a part-time evening position for Levy Restaurants at The Chesapeake Energy Arena. It was there that I first met Epworth Villa‚Äôs Dining Services Director, Chuck Abell. I worked in the premium clubs as the supervisor until the pandemic shut down the season. At the same time, I begin to realize that sitting behind a computer screen at a medical practice all day- everyday just was not what I wanted to do anymore.  I missed being able to be up and around visiting with guest and making sure all their needs were being met. A few months after the closing of the 2020 season I received a call from Dining Director, Chuck Abell offering me the position with the Unidine Corporation as the Hospitality Manager at Epworth Villa.